
How Buy-Side Firms Are Using CRM Data to Improve Retention, Not Just Acquisition
Most conversations about CRM in investment management focus on the front of the funnel: finding prospects, building pipeline, closing capital. Those are real CRM use

Most conversations about CRM in investment management focus on the front of the funnel: finding prospects, building pipeline, closing capital. Those are real CRM use

Business development in investment management does not look like business development in most industries. The sales cycles are long, the decision-making structures are complex, and

If you work in wealth management, private equity, or asset management, you already know that your time is best spent building client relationships and pursuing

When a wealth management firm, asset manager, or fund administrator starts shopping for a CRM, Salesforce is almost always on the shortlist. It is one

CRM is one of those acronyms that gets thrown around constantly in business software conversations, often without a clear explanation of what it actually is

Generating client reports is one of the most important things a financial services firm does, and in many firms, it is also one of the

Business development in financial services is relationship-driven by nature. The best firms win new clients not by outspending competitors on advertising but by systematically building,

If your firm is storing investor contacts in a spreadsheet, a shared Outlook folder, or a basic list-building tool, you have a contact database. What

Most CRM implementations fail before they start. Not during configuration, not at training, and not at rollout. They fail during the evaluation phase, when firms

The spreadsheet has been the default relationship management tool for investment firms since the 1990s. It is familiar, flexible, and free. It is also a