Privacy Statement

Last Updated July 1, 2024

We at Satuit Technologies (“Company,” “we,” “us,” or “our”) have created this Website Privacy Policy because we know that you care about how the information you provide to us is used and shared. This Website Privacy Policy applies to the online information collection and uses practices with respect to  https://satuit.com/ (the “Site”) and any available features or functionalities on the Site, and any other websites or platforms that we may develop in the future where this Website Privacy Policy is made available (collectively, the “Website”). By visiting our Website, you are agreeing to the terms of this Website Privacy Policy and the accompanying Terms of Service.

This Website Privacy Policy does not apply to the privacy practices that the Company uses when providing software products or services to its clients (“Clients”). The Company acts as a “data processor” of its Clients. This means that we process data from Clients at their direction for the purposes of providing our products and services to our Clients, and in accordance with their instructions. We are not responsible for the data privacy or security practices of our Clients.

Information We Collect

When you access or use the Website, we collect the below categories of personal information from you:

• Contact and Account Information: Name, email address, postal address, and phone number. If you create an account with us, we also collect your account username and password.
• Professional or Employment Related Information: The contact and account information that you provide may be associated with your employer or place of business. Additionally, we may collect information about your membership or affiliation with certain industry or business groups or associations.
• Website Activity: We collect information related to your access to and use of our Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you viewed before and after visiting our Website. We may also collect this type of information in visual form when you visit our Website, including video snippets of your activity on the Website.
• Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Geolocation Information: We may collect the approximate location of your device from your IP address. We may also collect information from your device in accordance with your device settings.
• Commercial Information: We collect information about your product and service preferences and interests.
• Social Media Information: Account names, handles, biographies, and other details that you make available on social media networks.
• Other information that you may provide to us or that we may infer based on the above.

How We Collect Information

We collect personal information directly from you in the below contexts. We also collect personal information from you using sources like advertising or marketing networks, data analytics providers, social media networks, data brokers, and other service providers or third parties.

• If you create an account with us or otherwise access the Website
• In connection with your interactions, transactions, inquiries, or other requests
• If you interact with us on social media or share content linking to any of our pages on social media networks
• If you participate in a contest, promotion, or survey
• If you contact us via e-mail or through customer service, including through the use of online chat tools that we may make available
• We and our third-party vendors may use tracking tools like browser cookies, flash cookies, pixels, and web beacons to collect information from you. Please see “Cookies and Other Tracking Technologies” for more information.

How We Use Information

We may use your personal information in the following ways:

• To provide, operate, maintain, and protect our Website;
• To analyze and improve our Website, including developing new products, functionalities, or services;
• To communicate with you, respond to your inquiries, fulfil your orders, and to send you information by email, postal mail, telephone, text message, notifications, or other means about our products and services;
• To promote and conduct promotional events, including those that may be in person;
• To enhance and help us better understand your browsing experience, needs, and preferences and provide consistent, personalized services and experiences across our Website;
• To protect the security or integrity of the Website, including to perform security analyses to verify that the Website is working properly and has not been compromised based on our legitimate interests;
• To protect us, our users, and the public, and comply with applicable law, regulation, or legal process, including to validate user information for fraud and risk detection purposes, resolve disputes and protect the rights of users and third parties, respond to claims and legal process (such as subpoenas and court orders), fulfill our reporting obligations, monitor and enforce compliance with our contracts, and otherwise detect, prevent, or stop any activity that may be illegal, unethical, or legally actionable; and
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers is among the assets transferred.

How We Disclose Information

We disclose your personal information to the following categories of third parties:

• Service providers: We engage vendors to perform certain functions on our behalf such as: auditing and accounting firms, payment processors, order fulfillment, professional services consultants, providers of data hosting, storage, and analytics services, and IT and security vendors.
• Social media networks: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through cookies and other digital tracking mechanisms that they place on your device. In some cases, the social media company may recognize you through these technologies even when you do not interact with their platforms. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and the controls they make available to you.
• Companies involved in advertising: We work with companies that assist us in advertising our Website to you and others who may be interested in the Website. These companies may use tracking technologies on our Website to collect or receive information over time and across different websites or platforms, including the Website and elsewhere on the internet, and use that information to provide measurement services and provide you with interest-based targeted advertising. 
• Corporate affiliates: We share personal information with the companies in our corporate family, including subsidiaries and parent entities.
• Business partners: We may work with other companies to provide you with certain product or service offerings.
• Law enforcement, government agencies, or parties in a legal proceeding: We may share personal information with these entities to comply with the law or assist law enforcement. We may also provide your personal informaiton to third parties in the context of a subpoena or similar legal process.
• Third parties in the context of a merger or similar business transaction.

Cookies and Other Tracking Technologies

We and our third-party vendors use cookies, pixel tags, and other tracking technologies on the Website in a variety of ways to enhance or personalize your online browsing experience. These tracking technologies help us better understand your needs and preferences and tell us which parts of our website you have visited, facilitate and measure the effectiveness of our advertisements, and provide consistent and personalized services and experiences. These tracking technologies gather information over time and across different websites about you, some of which may be personal information as identified above.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you may not be able to access your account information or utilize certain functionalities on our Website. Please note that our Website does not currently recognize “Do Not Track” signals. However, our Website may recognize certain opt-out preference signals, such as the Global Privacy Control, in which case, we will process these signals as requests to opt out of targeted advertising and requests to not “sell” your personal information according to applicable state law. You may set such a signal through your browser or browser extension.

Accessing and Modifying Visitor Information and Communication Preferences

We acknowledge the right of EU, UK, and Swiss individuals to access personal information about them, and to limit use and disclosure of their personal information. Visitors who have provided personal information may access, remove, review, and/or make changes to their Visitor Information by e-mailing the Company at info@satuit.com. In addition, such Visitors may manage their receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Company marketing email. Clients cannot opt out of receiving transactional emails related to their account with the Company. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it may not always be possible to completely remove or modify information in our subscription databases.

Choices and Means for Limiting Use and Disclosure of Data

You can review and change certain personal information related to your use of the Website (such as your name and contact information) by signing into your account or by contacting us as described in the section entitled, “Contact Us” below.

If you prefer not to receive promotional communications from us, such as information about special offers, you can let us know by contacting our customer service as described in the section entitled, “Contact Us” below. You may also follow the instructions included with the message, such as by following unsubscribe or opt out links. Please note that we may still send you messages in response to your inquiries or about other non-promotional items, such as managing your account or relationship with us.

Your Privacy Rights

You may have the rights listed below (“Data Subject Rights”) with respect to the personal information that we collect or process about you, however, these rights differ depending on your place of residency, including the European Union, the United Kingdom, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia. Please note that we reserve the right to honor your Data Subject Rights to the extent required by applicable law.

• Right to Confirm Processing, Access, and/or Obtain a Copy (referred to in some places as a Data Subject Access Request): If you ask us, we will confirm whether we are processing your personal information. Additionally, upon request, we will provide you with a copy of all personal information you are lawfully entitled to receive, potentially including specific pieces of information, along with certain other details.
• Right to Amend: If you believe your personal information is inaccurate or incomplete, you may request that we correct it.
• Right to Delete: You may request that we delete your personal information, but should note that this right is limited and subject to certain exceptions as prescribed by applicable law.
• Right of Portability: You may request that we move, copy, or transfer the personal information that we hold about you to another organization.
• Right to Revoke Consent and/or Opt Out of Certain Processing Activities: You may ask us to restrict or stop the processing of your personal information. This includes general requests and requests in specific contexts, such as if we process personal information that is considered “sensitive” under applicable U.S. state laws or engage in certain automated decision-making activities.
• Right to Opt Out of Targeted Advertising: Targeted advertising is the practice of serving you tailored advertisements based your personal information gathered over time and across other businesses, websites, applications, or services. Some jurisdictions may refer to this as “sharing.” You have the right to opt out of this practice.
• Right to Opt Out of Sales: Some states may consider targeted advertising a “sale” of personal information. You may request that we not “sell” your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising Data Subject Rights, but we may charge a reasonable fee as permitted by law in fulfilling these rights, such as if you request multiple copies of your personal information.
• Right to Appeal: If we deny your request to exercise a Data Subject Right, you may have the right to appeal the decision with us. If you would like to appeal a prior decision, please be sure to include information about your prior request so that we may locate our earlier determination.
• Right to Lodge a Complaint: You may submit a complaint to the competent supervisory authority in the country or state in which you live if you have any concerns about our processing of your personal information.

If you or your authorized agents would like to exercise a Data Subject Right, you may do so by following the instructions in “Contact Us” below. Please note that you may also login to your account to access and correct your account information at any time.

In order to process your request to exercise a Data Subject Right, we will ask you to verify your identity by confirming your name, e-mail address, phone number, or other identifiable information that we have in our records, such as most recent interaction with us, if applicable.

Additional Disclosures for California Residents

If you reside in California, please read this section for additional disclosures about how we collect, use, and disclose information about you under the California Consumer Privacy Act (or “CCPA”) (California Civil Code Section 1798.100 et seq.).

• Categories of Personal Information Collected: In the previous 12 months, we have collected the personal information listed in the section “Information We Collect” above. This information falls into the following categories under the CCPA: identifiers; categories of personal information described in Cal. Civ. Code 1798.80(e); commercial information; geolocation information; audio, electronic, or visual information; employment or professional information; internet or electronic network activity information; inferences drawn from the above categories. Additionally, we collect the following “sensitive” personal information: account credentials and contents of messages that you send to our customer service providers.
• Sensitive Personal Information Uses or Disclosures: We do not use or disclose “sensitive” personal information for purposes other than those specified by the CCPA.
• Business or Commercial Purpose for Collecting and Selling Information: We collect personal information for the business and commercial purposes described in “Information We Collect” and “How We Use Information” above.
• Categories of Sources of Personal Information: We collect personal information from and about you as described in “How We Collect Information” above.
• Categories of Third Parties with Whom We Disclose Information: We may disclose your personal information with third parties as described in “How We Disclose Information” above.
• Categories of Personal Information Disclosed: In the preceding 12 months, we have disclosed the categories of personal information listed in “Information We Collect” for the reasons described in “How We Disclose Information” above.
• Sale or Share of Personal Information: Because we engage in the practice of cross context behavioral advertising, also known as online targeted advertising, we may “sell” and/or “share” your personal information as those terms are defined by the CCPA. In the preceding 12 months, we may have “sold” or “shared” identifiers, commercial information, and internet or electronic network activity information with data analytics, advertising networks, and/or social media networks.

Additional Information for Residents of the European Economic Area and the United Kingdom

For personal information subject to the General Data Protection Regulation (“GDPR”), we will not collect or process that information unless we have a lawful basis to do so under the GDPR. The principal lawful bases that we rely on include:

• Legitimate interests: We process your personal information in connection with meeting our legitimate business objectives (such as those listed above) or those of a third party. We balance those interests against any risks to your rights from our data processing activities and do not pursue any data processing where the potential harm to your rights outweighs our legitimate interests.
• Performance of a contract: We process personal information to the extent necessary to perform our obligations under a contract with you or your organization, or if requested by you or your organization to enter into a contract with us.
• Legal obligation: We may need to process personal information to comply with a law or legal process to which we are subject.
• Consent: If we rely on consent as a lawful basis for processing your personal information we will obtain your consent before processing your personal information for one or more specific purposes. You are free to withdraw your consent at any time.

How We Protect Visitor Information

We strive to maintain reasonable physical, electronic, and procedural safeguards to secure information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, we are unable to guarantee that security measures we take will not be penetrated or compromised or that personal information will remain secure under all circumstances.

Children’s Information

We will never knowingly request personal information from anyone under the age of 18. Our Website is not targeted to or intended for use by children. Accordingly, we do not have actual knowledge that we sell or share the personal information of consumers under the age of 16 years old. However, if we learn that we have received personal information from a child under the age of 18 without appropriate parental consent, we will delete that information from our database.

Information Retention

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:  

• The length of time we have an ongoing relationship with you and provide the Website to you (for example, for as long as you have an account with us);
• Whether there is a legal obligation to which we are subject (for example, we are required to keep records of your transactions for a certain period of time); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).  

Important Notices to Non-U.S. Residents

It is important to note that the Website is operated in the United States. If you are located outside of the United States, please be aware that any personal information you provide to us will be transferred to the United States.

By using the Website, participating in any of our services, and/or providing us with your personal information, you consent to this transfer. The Company commits to the resolution of complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom, or Swiss individuals with inquiries or complaints regarding this privacy policy should contact Satuit Technologies at: info@satuit.com.

Changes to This Website Privacy Policy

This Website Privacy Policy is effective as of the date stated at the top of this Website Privacy Policy. The Company may change this Website Privacy Policy from time to time. By accessing this Website after the Company makes any such changes to this Website Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, the Company’s use of personal information is governed by the Website Privacy Policy in effect at the time it collects personal information. Please refer back to this Website Privacy Policy on a regular basis.

Contact Us

The Company commits to resolve complaints about your privacy and our collection or use of your personal information. To request to exercise a Data Subject Right or submit inquiries or complaints regarding this Website Privacy Policy, pleasefirst contact the Company via e-mail at info@satuit.com with “WEBSITE PRIVACY POLICY” or “PRODUCT PRIVACY POLICY” in the subject line or by mailing us at the following address:

Satuit Technologies
425 Soledad Street
Suite 400
San Antonio, TX 78205